Sagara Villas And Suites Sanur By Ahm - Sanur (Bali)

a) Private pool bliss, spacious villa, friendly staff efforts, delicious breakfast options

a) Musty room smell, maintenance needed, mosquito issues

Had a really good stay for 4 night, would like to stay here on the next trip. We ate at a good restaurant with excellent food. Appreciated the configuration of the reasonably spacious bathroom and there were a lounge, a TV, and a kitchen area.

No.

We stayed in a suite (2 nights) and a Villa (2 nights). The quality of the hotel was very good for the price with the suite and villa were of a very high standard. The staff were friendly and helpful.

The only real problem was the quality of the service was inconsistant for a 4.5 star hotel. The staff were always friendly but things that we would request or ask for wouldn't happen ie booked massage at reception but they never told the spa staff. Staff would do the vacuuming while you're having your breakfast. Table clothes would not be cleaned properly from the previous guests. Staff would see you sit down for breakfast but would not put the lights and fans on so you would have to get up yourself to do it. Is it the end of the world? No, but when you're supposed to be 4.5/5 star then it's those things that make the difference. One very worrying thing that did happen was there was an explosion at the front of the hotel with staff screaming and running in fear. We sat there eating our brekkie and no one told us what was happening! They just ran away! Thankfully it was a electricty transforma on the street and not a "bomb" that they intially thought it was!

Live music noise nearby was bothersome.

Nicely decorated and brand-new units with a jaccuzzi. A mini-bar, a fireplace, and central heating in the bedroom. Particularly good and fab location in Sanur, close to a supermarket, and beautifully maintained garden...

Privacy, service.

Beach and beach services not on the same level as on major hotels in the area.

Fantastic outdoor shower in the one-bedroom villa.

We have spent 5 days in villa with a cake, a massive bathroom, filtered water on tap.

Definitely the friendly staff and it was in a great location.

The outdoor shower was a unique touch to the villa.

I was disappointed by the persistent smell of mould in the room was good. Despite our request for maintenance, the issues with the air conditioning leaking onto our belongings were not addressed promptly. I also found the butler service misleading as it did not meet our expectations for assistance .

Kamuela proved to be a superb holiday experience for us. We stayed five nights and enjoyed every second. The food was SO good, and reasonably priced, that we ate almost every meal at the in-house restaurant. The 1 bedroom villa we stayed in was very roomy, with a large bed, excellent indoor and outdoor showering, a terrific mini pool, lounge area and dining facilities. The setting was secluded [we were at the end of a path) tropically lush and very peaceful. Great grounds and facilities were throughout, with a large, well-maintained guest pool right next to the dining area. At night, this area was a romantic setting for beautifully cooked and served meals from a wide-ranging menu. Make sure you try out the cocktails [full-strength and light]: they help complement the tropical experience. What sets this accommodation apart, however, is the OUTSTANDING service and friendliness of ALL the staff - from the front desk to the waiters, attendees and maintenance/gardeners. Bali friendliness, warmth and good humour were always present in abundance. The location of the complex is within a comfortable 10 minute stroll to nearby Sanur Beach and all the water sports, restaurants and stalls. This beach area is scenic, clean, friendly [asking but not hassling] and all with a relaxing ambience. We have stayed four times in Bali and this was by far our most enjoyable experience all-round. Hint: If you want 28 degrees [maximum] with light winds and cloud-free skies, then August is the month to come, with very mild tropical conditions that we loved. We also had a couple of in-house massages at the Kamuela Spa - once again, professional and REAL Balinese massages. We cannot recommend Kamuela Villas enough. P.S. They also have suites apart from the six or so villas. This is quality Bali.

The friendly staff and the comfort of the room. Thank you all so much for making my holiday such a pleasant stay, I will certainly recommend your hotel to friends and family.

The One-Bedroom Villa with Private Pool was spacious and offered a fantastic escape for relaxation with private outdoor bathing options.

The bathroom suffered from a constant unpleasant sewage smell, which detracted significantly from the overall comfort .

We arrived in Bali at the ungodly hour of 5.30 a.m and arrived at the hotel at 6.30 a.m - we were offered a room to freshen up in and use until our room was ready. Excellent service. The villa had a beautiful outdoor area with comfortable lounges. It had a small cooking station but we did not use this as we ate out every night. Drinking water was plentiful. Breakfast was delivered to your room, at a time requested - up to about 10.30. We received a free 15 minute foot massage in the 'spa' which was wonderful. Should have booked a full massage, the selection sounded beautiful - ran out of time. The restaurant was well frequented, we didn't manage to get there but will definitely go there next time, the tables were set around the pool and the food and atmosphere looked excellent. The private pool at our villa was well worth it - spent most of the morning relaxing dipping in and out of it - very relaxing. Perfect in fact. The outdoor shower was a nice touch - the water was always warm enough and great pressure. There was also a bath in the bathroom. The bed was very spacious and comfortable. Within walking distance to shops, bars and restaurants.

loved just about everything about Kamuela and will definately go there again, the food was good the staff were lovely and it was a nice surprise to find such a secluded spot in the middle of Sanur

not enough sunbeds and umbrella's around main pool area